Warranty Policy

Effective Date: June 1st, 2026 • Last Updated: September 1st, 2026

Every piece of Fabio & Co furniture is built from genuine 100% top grain Italian leather and quality materials, and we stand behind the craftsmanship that goes into it. This Warranty Policy explains exactly what’s covered, for how long, and how to request service if something isn’t right. It’s written to be read — no fine print tricks, just a clear explanation of what you can expect from us.

This Warranty Policy covers manufacturing defects in materials and workmanship — it is separate from delivery. For anything related to shipping, delivery damage, or our Free White Glove Delivery service, please see our Shipping & Delivery Policy.

What’s Covered, At a Glance

• Frame, pocket springs & workmanship — 1 year
• Seat cushions (loss of shape/resiliency) — 1 year
• Leather (cracking, peeling, splitting) — 1 year
• Mechanisms (beds, recliners, motion, chairs) — 1 year
• Motors & electronics — 1 year

Full details on each category are below.

What’s Not Covered, At a Glance

• Commercial, industrial, or non-residential use
• Normal wear and tear, or natural aging of materials
• Accidental damage, misuse, abuse, or neglect
• Improper cleaning, maintenance, or use of unauthorized products
• Fading, drying, or damage caused by sunlight or extreme humidity
• Damage from pets, sharp objects, or spills
• Lithium-ion battery packs (power recliners)
• Buyer’s remorse or change of heart

A complete list of exclusions is in the “What’s Not Covered — Full Details” section below.

Who This Warranty Covers

This warranty is made solely to the original purchaser and is non-transferable under any circumstances. It extends only to normal residential use — our service and warranty policy does not cover commercial, industrial, institutional, or other non-home use. We recommend keeping your invoice or order confirmation for at least one year for warranty purposes, as proof of purchase is required to initiate any warranty claim.

Coverage Details

Frame, Pocket Springs & Workmanship

We warrant the hardware, frame, pocket springs, and workmanship — including all seams and zippers — to be free from manufacturing defects in materials and workmanship for one (1) year from the date the original buyer takes ownership of the product. This warranty does not cover accidental or other in-home damage, or damage from abuse, misuse, flood, fire, or negligence.

Seat Cushions

Fabio & Co uses high-density polyurethane seat cores with a high-resiliency foam layer laminated on top for exceptional comfort and a “crowning” effect. We warrant all seat cushions against loss of shape (resiliency) for one (1) year. Natural softening or shifting of foam and fiber that occurs with normal use over time is not considered a defect.

Leather

All of our leather comes with a one (1) year warranty against cracking, peeling, or splitting, and covers residential use only. This warranty is extended only to the original buyer, and is voided if there is evidence of heavy soiling, abuse, neglect, damage due to incorrect cleaning chemicals, or exposure to sunlight. Please refer to the care instructions included with your furniture, and contact us before delivery with any leather care questions.

Mechanisms

Fabio & Co warrants all bed, recliner, motion, and chair mechanisms to be free from defects for one (1) year from the date your furniture is delivered to the original buyer.

Motors & Electronics

Motors carry a one (1) year warranty against malfunction. We provide warranty coverage for any item containing a mechanism, moving part, or electronics. This warranty does not cover inappropriate use, such as damage from blocking or restricting a mechanism, or from operating on incompatible voltage. In some circumstances, an item may need to be returned to our facilities to resolve an issue.

All mechanisms are designed to operate correctly only when used the proper way — for example, when standing up from a reclining piece, the recliner must be fully closed. Our reclining mechanisms include an internal device that detects whether the mechanism was abused or left in a crooked position due to improper use.

Service

Should any covered defect develop, the item will be repaired or replaced, based on Fabio & Co’s sole discretion. For customers within our normal trading area (approximately 50 miles from our Agoura Hills, CA store), transportation costs within the first year of ownership are included as part of this warranty. After the first year, or for delivery locations outside our local trading area, the customer is responsible for the cost of transporting furniture back to our facility at 28205 Canwood St. Agoura Hills, CA 91301 for service, or for a service call, if available. Some items cannot be expedited on-site and must be shipped to our facility for repair; please contact us for details and accurate cost estimates.

Our Leather

We use only 100% top grain leather. Leather is a product of nature — each hide has unique markings and character of its own due to natural variance in shade and grain pattern (texture). No two hides are alike, and distinctive marks such as abrasions, healed scars, barbed wire nicks, stretch marks, and pore burns are hallmarks of a quality leather product, not defects.

Leather & Upholstery Types

• Protected “Type P” — a coated leather protected from most food and liquid spills. Variations in texture and natural markings will be present. Dye lots will vary from sample shown.
• Full Grain “Type F” — a natural leather with little to no protective coating, absorbing body oils, hair oils, and certain food spills. It is meant to age and gain a natural patina, and is characterized by variance in shade and texture from panel to panel. Dye lots will vary from sample shown.
• Power Recliners — power reclining furniture must be plugged into a power outlet to operate properly; some styles can be ordered with a lithium-ion rechargeable battery pack. Lithium-ion battery packs are excluded from all warranty coverage and are not covered under this warranty, regardless of cause.
• Leather Cleaning Care Kit — Fabio & Co is not responsible for improper use of the leather cleaning care kit. We recommend following manufacturer instructions and using the kit only when necessary (approximately every 24 months).

Natural Variations (Not Considered Defects)

Because many of our materials are natural products, the following are considered normal characteristics rather than defects, and are not covered under this warranty:

• Natural aging of metal, rust, or scratches and abrasions over time
• Small air bubbles, surface waving, or lightly pitted areas in glass, which may occur during manufacturing
• Changing colors and natural characteristics of fabrics, leathers, marble, or wood finishes over time
• Minor variations or differences between website images and your actual furniture

What’s Not Covered — Full Details

This warranty is void for any of the following conditions:

• Damage to mattresses caused by bending, structural damage due to an improper bed frame or mismatched set, water damage, handles, or fabric coverings/comfort preferences
• Normal wear and tear
• Cracking, splitting, shrinking, or warping caused by exposure to weather or extreme atmospheric conditions such as humidity
• Punctures, rips, and tears caused by sharp objects
• Fading, pilling, wrinkling, mildew, stains, or pet damage
• Improper maintenance, improper use, improper cleaning, improper installation, or use other than intended
• Any product modifications by dealer, consumer, or other parties not authorized by Fabio & Co West Inc.
• Failure on the customer’s part to comply with the manufacturer’s instructions
• Damages incurred during assembly or maintenance
• Damage caused by outside influence, fraud, intentional acts, war, hostilities, or vandalism
• Lithium-ion battery packs used with power recliners or other powered furniture, which are excluded from all warranty coverage regardless of cause
• Dissatisfaction due to buyer’s remorse or change of heart
• Commercial, industrial, institutional, or other non-home use

This warranty supersedes and replaces all implied warranties of merchantability and use for particular purpose. No representative, employee, or agent of Fabio & Co West Inc., or any other person, is authorized to assume any additional liability or responsibility in connection with this merchandise, except as described above. Implied warranties of merchantability and fitness for the merchandise are limited to a period of one (1) year from the date of purchase. In no event shall Fabio & Co Furniture be liable for indirect, consequential, or incidental damages of any kind. This warranty is subject to change at any time without notice.

The Customer shall reasonably cooperate with Fabio & Co West Inc. in its efforts to perform its obligations under this warranty. Failure to comply with these requirements will void this warranty.

How to File a Warranty Claim

If you believe your furniture has a covered manufacturing defect, here’s how to get it resolved:

• Contact us at (818) 735-8000 or contact@fabioandco.com and let us know what’s going on.
• Have your proof of purchase (invoice or order confirmation) ready — this is required for all warranty claims.
• Describe the issue and, if possible, send photos — this helps us understand the situation and speeds up the process.
• We’ll review your claim and, if it’s covered, work with you on next steps — repair, replacement, or service, depending on the situation.

We ask every customer to reasonably cooperate with us throughout this process, so we can resolve your claim as smoothly as possible.

This warranty covers manufacturing defects in materials and workmanship — it does not cover delivery-related issues. For delivery damage, please see our Shipping & Delivery Policy, which explains how delivery-day inspection and reporting works.

Questions?

For any question about your furniture’s warranty coverage, or to start a claim, please call us at (818) 735-8000 or email contact@fabioandco.com. We’re happy to help.

Fabio & Co West Inc. reserves the right to update or modify this policy at any time. This policy works together with our Shipping & Delivery Policy, Free White Glove Delivery Policy, Return Policy, and Terms & Conditions, all of which apply to your purchase.